Privacy Policy

We only collect information that is necessary to provide our products and support.

Information you provide to us:

• Name and email address (when you contact us or purchase a digital product)
• Payment-related information (handled securely by our payment partners)
• Messages or feedback you send through our contact form
• Any other details you voluntarily share with us

Information collected automatically:

• Basic technical data such as IP address, browser type, device information, and pages visited
• Cookies and similar technologies (see section below)

We use the information we collect for the following purposes:

• To process and deliver your digital product purchases
• To send you order confirmation and download links
• To respond to your questions, feedback, or support requests
• To improve our website, products, and customer experience
• To prevent fraud and ensure the security of our platform
• To comply with legal obligations when required

We never sell your personal information to third parties.

We accept payments through PayPal and Amazon.com. These trusted third-party payment processors handle all payment transactions securely.

Important points:

• We do not store your full credit card, debit card, or bank account details on our servers.
• Payment information is collected and processed directly by PayPal or Amazon according to their own privacy policies and security standards.
• When you pay via PayPal or Amazon, you may also be subject to their respective privacy policies.

You can review their policies here:

• PayPal Privacy Statement: paypal.com/privacy
• Amazon Privacy Notice: amazon.com/privacy

When you purchase a digital bundle or printable product from ColorJoy:

• We use your email address to deliver the download link or access instructions.
• Your purchase record (email + product purchased) is retained so we can help you if you lose access to your files.
• Digital products are for personal use unless otherwise stated.

We take reasonable steps to protect download links and prevent unauthorized sharing, but you are responsible for keeping your download links private.

Our website may use cookies and similar technologies to:

• Remember your preferences
• Understand how visitors use our site
• Improve website performance and user experience

You can control or delete cookies through your browser settings. Disabling cookies may affect some features of the website.

We may use trusted third-party tools and services, including:

• Payment processors (PayPal, Amazon)
• Email delivery services
• Website analytics tools
• Hosting and security providers

These services only receive the minimum information necessary to perform their functions and are required to protect your data.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. This includes secure connections (HTTPS) and limited access to personal data within our team.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

ColorJoy products are designed for children, but our website and purchases are intended for parents and adults.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct or update inaccurate information
• Request deletion of your personal data (subject to legal or legitimate business needs)
• Object to or restrict certain processing of your data

To exercise any of these rights, please email us at the address below. We will respond as quickly as possible.

We keep your information only as long as necessary for the purposes described in this policy — for example, to provide ongoing access to your digital purchases, respond to support requests, or meet legal requirements.

When data is no longer needed, we securely delete or anonymize it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically.